The Microsoft Technology to build dialogs and user interface elements is used by millions of software companies worldwide as well as by Trimble and Rockpile Solutions. This is an issue that has been recognized by Microsoft as the root cause of these issues, and is a Dell problem to resolve as far as I understand it. From my understanding based on user feedback, deinstalling the program has no adverse effect on the computer operations or performance. The solution to the problem is to disable or deinstall the Alienware Command Center software using Task Manager or Control Panel - Programs and Features and Uninstall the program. The interference can be that it wipes out parts of the dialogs or distorts the text in the dialogs. The computers have an application called Alienware Command Center which when running interferes with the Microsoft technology that is used in TBC for the more recent user interface elements in commands like Vertical Design, on the Start Page and in many of the Rockpile TMLs. This issue comes up periodically with people running Alienware computers from Dell.
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